Pay Your El Paso Electric Utility Bill at www.epelectric.com Login Online

You can now make your bill payments through the online portal for customers having an active El Paso Electricity connection. This is a free-to-use service to create your own login account and begin to manage your electricity connection. Let us take a look at the portal before we learn about the bill payment procedures.

Pay Your El Paso Electric Utility Bill at www.epelectric.com Login Online

El Paso Electric (ELE) is a regional electric utility provider that supplies commercial and residential customers with their electricity needs. The company, which began over a century ago, is also involved with the generation, transmission, and distribution of electricity to approximately 450,000 customers regionally.

If you have an active El Paso Electric connection, the portal recognizes your utility account for registration. Then, using your bill connection account number, you can create a new login account through which you can access and manage your utility bill. Apart from bill payment, there will also be monthly usage data and transaction statements available for viewing.

Pay Your El Paso Electric Utility Bill at www.epelectric.com Login Online

To have these benefits at the palm of your hand, you need to know how to create an El Paso Electric online account, log in to the account, and make bill payments. This article will precisely walk you through each step of the way. Let us begin by going through some basic requirements that you might need to know before proceeding further.

Requirements:

  • It would help if you had a laptop, desktop, or smartphone to access the El Paso Electric online portal.
  • Ensure that you have a stable internet connection not to get disrupted while creating a new account or making a bill payment.
  • It is highly advised that you access the bill payment portal through supported browsers such as Google Chrome, Firefox, Safari, or Microsoft Edge.
  • You need to have an active El Paso Electric connection for which you receive a monthly bill statement to your registered mailing address.
  • You need to have a checking/savings account or credit/debit card to make the bill payment.

How to register for a new El Paso Electric account?

Customers can register for a new El Paso Electric online account, allowing them to make bill payments online. Do note that you need to have an active El Paso Electric connection to register for a login account. If you already have an online account, skip this step and proceed to the login section. Follow these instructions to get started:

Pay Your El Paso Electric Utility Bill at www.epelectric.com Login Online

  1. To create a new El Paso Electric online account, visit the El Paso Electric online portal at https://epelectric.com.
  2. On the homepage, click on the ‘Manage My Account button found on the right side of the page.
  3. You will be redirected to the login page, where you can find the ‘Welcome to the new My Account’ section.
  4. Under this section, select the ‘Click here to get started button.
  5. On the registration page, you have to create a new user profile by entering the required details such as:
              • Provide a new User ID
              • First name
              • Last name
              • Email address & re-type to confirm
              • Provide a new Password & re-type to confirm
  6. You then have to select three security questions and provide appropriate answers for each question. (Do make sure that you take down the questions and answers so that you can refer to them in the future when you wish to change your login credentials)
  7. Choose the preferred mode of communication by either selecting email, text, or both.
  8. Enter your phone number.
  9. Click on ‘Next,’ where you have to verify your user information and provide your electricity connection account number.
  10. On the next page, you will receive an email from your registered email address. Follow the instructions provided in the email to verify your account.
  11. Follow through the remaining prompts and click on ‘Register’ to complete your account creation process.

How to log in to your El Paso Electric account?

After creating your El Paso Electric account, you can visit the portal and log in to your account. Apart from bill payments, you can also manage your electricity connection details through the login account. Here’s how you can access your El Paso Electric online account:

Pay Your El Paso Electric Utility Bill at www.epelectric.com Login Online

  1. To log in to your El Paso Electric account, visit the El Paso Electric online portal.
  2. On the homepage, click on the ‘Manage My Account’ option found on the right side of the page.
  3. You will be redirected to the login page, where you have to enter your account username.
  4. Enter your account password.
  5. Click on ‘Login’ to access your El Paso Electric account.

What to do if you have forgotten your login credentials?

Customers should make sure that they safe-keep their login credentials at all times. However, if you forgot your login information and wish to retrieve/change them, you can do so by following these simple instructions:

  • Forgot Username?Pay Your El Paso Electric Utility Bill at www.epelectric.com Login Online
      1. To retrieve your username, visit the El Paso Electric online portal.
      2. On the homepage, click on the ‘Manage My account’ option found on the page’s right side.
      3. On the login page, click on the ‘Forgot password or username?’ option.
      4. You will be redirected to the forgot account page, where you have to select the ‘Forgot Username’ tab.
      5. Enter your email address and click on ‘Recover Username’ to retrieve your account username.
  • Forgot Password?Pay Your El Paso Electric Utility Bill at www.epelectric.com Login Online
      1. To reset your account password, visit the El Paso Electric online portal.
      2. On the homepage, click on the ‘Manage My account’ option found on the page’s right side.
      3. On the login page, click on the ‘Forgot password or username?’ option.
      4. You will be redirected to the forgot account page, where you have to select the ‘Forgot Password’ tab.
      5. Enter your username and click on ‘Confirm Username’ to reset your password.

How to make a one-time El Paso Electric bill payment?

El Paso Electric connection users can also make bill payments without having to log in to any accounts. This can be done through the BillMatrix payment gateway option. However, do remember that a service fee of $2.35 will be charged for the transaction. To proceed, follow these simple instructions:

Pay Your El Paso Electric Utility Bill at www.epelectric.com Login Online

  1. To pay your El Paso Electric bill without logging in, visit the El Paso Electric portal.
  2. On the homepage, click on the ‘Pay Now’ option.
  3. On the next page, click on the ‘Pay Now’ button found under the BillMatrix section.
  4. You will be redirected to the BillMatrix payment page, where you have to enter your El Paso Electric account number, billing zip code, and email address.
  5. Click on ‘Continue’ to bring up your billing statement and proceed to make payment through your banking account.
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