Two-wheeler insurance is mandatory as per government laws. Different states and union territories have additions according to their geography. The legal requirements to have a valid policy remain applicable throughout the country as long as your vehicle is on the road. The cost of buying or renewing the insurance for your two-wheeler vehicle is based on its Insured Declared Value (IDV). The two-wheeler insurance plan offers coverage to its owner as well. The insured person can also look for claiming compensation after an uncertain event has occurred. It is of importance to learn about the insurance claiming process for the times of need, apart from learning about the insurance plan itself.

Although the claim process can sometimes be tricky, it is imperative to have pre-acquired knowledge of the policy and its process.

Here is a 5-step guide which you can easily follow for filing your two-wheeler insurance claim:

  • Get in Touch with Your Insurance Provider

C0ntact your insurance company as soon as possible to register the claim and to avoid any delays in the insurance claiming process. You can also fill an online form for a hassle-free experience. 

  • Check All Your Documents

Keep your documents ready for the inspecting executive of your insurance company. The surveying executive will assess the damages that occurred to your vehicle and prepare the report to pass on to the insurance company. You will also be presented with a copy of the same report. Based on the report, you can send your two-wheeler for repair.

  • Keep the Documents Ready

You must also submit your vehicle’s registration certificate and other documents required for filing the policy claim. Also, check for your vehicle’s repair bills.

  • Review the Bills

Review all the billing documents, including the report prepared by the executive of your insurer. Once all the documents are in place, you need to send them to the insurance company. The insurer will further review and release your funds according to the opt-out method selected during the time of purchase of your policy.

  • Follow up with the Insurer

Take regular follow-ups with your two-wheeler insurance company to know the status of your application.

Now that you understand your vehicle’s insurance claim process, there are some Do’s and Don’ts, which you must keep in mind for better insurance claim procedure experience.

Do’s:

  • Maintain a copy of your driver’s license
  • Keep the wreck safe, in case of total vehicle damage
  • Exercise your right to information and keep an understanding of how the surveyor assess your vehicle and the reports they send to your two-wheeler insurance company
  • Obtain a death certificate and lodge a FIR, in case of driver’s death
  • Inform your insurer in case you receive any legal notice

Don’ts:

  • Do not hand-over your vehicle to any unauthorized person. Contact your insurer as soon as possible or ask your trustworthy people to do it for you.
  • Do not send your vehicle for repair before the representative of your two wheeler insurance company assess the damages
  • Do not compromise on any false claims made by an individual. Always take the consent of your insurer beforehand to process the full insurance claim
  • Do not ignore the small damages that occurred in your vehicle

Some documents that you should carry with yourself everywhere you go using your two-wheeler:

  • Registration certificate
  • PUC Certificate
  • Driving license
  • Insurance Certificate

In instances of theft or an accident, you must also present your insurer with a lodged FIR copy.

It is vital to stay informed about the formalities relating to your two-wheeler insurance claim. Whether you opt for major claim or minor, you must stay updated with your two-wheeler insurance claim procedure to reduce any future hassle. Keep in mind all these points to make the insurance claim settlement process easier.

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