If you are a ServiceTitan user, you may have heard about the Next platform. Next is a new, modern version of ServiceTitan that offers a more streamlined experience for managing your business. To access Next, you will need to log in using your ServiceTitan credentials.
To log in to Next, simply go to the ServiceTitan login page and enter your username and password. If you have trouble logging in, you can reset your password in your ServiceTitan account and then use your new password to log in to Next.
Once you are logged in to Next, you will see a dashboard that gives you an overview of your business. From here, you can access all of the features and tools that Next has to offer, including dispatching, scheduling, invoicing, and more.
One of the key benefits of Next is that it is designed to be more intuitive and user-friendly than the original ServiceTitan platform. This means that you can spend less time navigating complex menus and more time focusing on growing your business.
In addition, Next offers a number of new features that are not available in the original ServiceTitan platform. For example, Next includes a built-in chat feature that allows you to communicate with your team members in real-time, as well as a mobile app that lets you manage your business on the go.
Overall, Next is a powerful tool for managing your business that offers a range of new features and a more streamlined user experience. If you are a ServiceTitan user, it is definitely worth checking out.
Creating a Next ServiceTitan Account
To get started with Next ServiceTitan, you need to create an account. Follow these simple steps to create your account:
- Go to the Next ServiceTitan login page at next.servicetitan.com.
- Click on the “Create an Account” button located below the login form.
- Enter your email address and create a strong password. Make sure to use a password that is at least 8 characters long and includes a combination of uppercase and lowercase letters, numbers, and symbols.
- Click on the “Create Account” button to submit your information.
- You will receive a confirmation email with a link to activate your account. Click on the link to complete the activation process.
- Once your account is activated, you can log in to Next ServiceTitan using your email address and password.
It’s important to note that when you create an account with Next ServiceTitan, you will need to provide some basic information about your business, such as your company name, address, and phone number. This information will be used to set up your account and ensure that you have access to all the features and tools you need to manage your business effectively.
Overall, creating a Next ServiceTitan account is a quick and easy process that can be completed in just a few minutes. Once your account is set up, you can start exploring all the features and tools that Next ServiceTitan has to offer and take your business to the next level.
Navigating the Next ServiceTitan Dashboard
Once you have logged in to the Next ServiceTitan dashboard, you will be presented with a variety of options and tools to help you manage your business. Here are some tips for navigating the dashboard effectively:
Navigation Bar
The navigation bar is located at the top of the dashboard. It contains several tabs that allow you to access different areas of the dashboard. These tabs include:
- Dashboard: This is the default landing page when you log in. It provides a high-level overview of your business’s performance.
- Dispatch: This tab allows you to manage your technicians and dispatch work orders to them.
- Customers: This tab provides a list of your customers and allows you to manage their information.
- Reports: This tab provides a variety of reports that can help you track your business’s performance over time.
- Admin: This tab allows you to manage user accounts and customize your dashboard settings.
Dashboard Modules
The dashboard is made up of several modules that provide different types of information. These modules can be customized to suit your specific needs. To add or remove modules, click the “Edit” button in the top-right corner of the dashboard.
Some of the most commonly used modules include:
- Work Order Summary: This module provides a summary of your open work orders, including their status and priority.
- Revenue Summary: This module provides a summary of your revenue for the current day, week, and month.
- Customer Activity: This module provides a summary of recent customer activity, including new customers and repeat business.
- Technician Scorecard: This module provides a summary of each technician’s performance, including their completion rate and average job duration.
Custom Dashboards
If you need more advanced customization options, you can create your own custom dashboards. To do this, click the “Create Dashboard” button in the top-right corner of the dashboard.
Custom dashboards allow you to create your own modules and arrange them in any way you like. You can also apply custom filters to your modules to display specific data.
Overall, the Next ServiceTitan dashboard provides a wealth of information and tools to help you manage your business effectively. By familiarizing yourself with the navigation bar, dashboard modules, and custom dashboard options, you can tailor the dashboard to your specific needs and get the most out of it.
Troubleshooting Next ServiceTitan Login Issues
If you’re having trouble logging into Next ServiceTitan, don’t worry. There are a few things you can do to troubleshoot the issue. Here are some common problems and solutions:
Password Recovery
If you can’t remember your password, you can reset it by following these steps:
- Go to the Next ServiceTitan login page.
- Click the “Forgot Password?” link.
- Enter the email address associated with your account.
- Follow the instructions in the email you receive to reset your password.
If you’re still having trouble resetting your password, you can contact the ServiceTitan Technical Support team for assistance.
Username Retrieval
If you can’t remember your username, you can retrieve it by following these steps:
- Go to the Next ServiceTitan login page.
- Click the “Forgot Username?” link.
- Enter the email address associated with your account.
- Follow the instructions in the email you receive to retrieve your username.
If you’re still having trouble retrieving your username, you can contact the ServiceTitan Technical Support team for assistance.
Remember, it’s important to keep your login information secure. Make sure you choose a strong password and don’t share your login information with anyone. If you continue to experience issues with logging in, don’t hesitate to reach out to the ServiceTitan Technical Support team for help.
Managing Your Next ServiceTitan Account
As a Next ServiceTitan user, you have access to a range of features that can help you manage and streamline your business operations. In this section, we’ll go over some of the ways you can manage your account to ensure that you’re getting the most out of the platform.
Updating Personal Information
To update your personal information in Next ServiceTitan, follow these steps:
- Log in to your account at go.servicetitan.com.
- Click on the “Settings” tab in the top right corner of the screen.
- Click on the “Profile” tab.
- Update your personal information as needed.
- Click “Save” to save your changes.
You can update your name, email address, phone number, and other personal details using these steps. Make sure to keep your information up to date to ensure that you receive important notifications and alerts from Next ServiceTitan.
Changing Your Password
If you need to change your password for security reasons or if you’ve forgotten your current password, you can do so by following these steps:
- Log in to your account at go.servicetitan.com.
- Click on the “Settings” tab in the top right corner of the screen.
- Click on the “Password” tab.
- Enter your current password and then your new password twice.
- Click “Save” to save your new password.
Make sure to choose a strong password that includes a mix of letters, numbers, and special characters. Avoid using easily guessable passwords, such as “password” or “123456”.
By updating your personal information and changing your password regularly, you can ensure that your Next ServiceTitan account remains secure and up to date.
Next Servicetitan Login Security Measures
When it comes to logging in to ServiceTitan Next, security is a top priority. Here are some of the security measures in place to protect your account:
Two-Factor Authentication
ServiceTitan Next uses two-factor authentication to ensure that only authorized users can access your account. This means that in addition to your username and password, you will also need to provide a second form of identification, such as a code sent to your phone or email.
Password Requirements
To create a strong password, ServiceTitan Next requires that your password be at least eight characters long and include a mix of upper and lowercase letters, numbers, and symbols. Additionally, you will be prompted to change your password every 90 days to ensure that your account stays secure.
Session Timeout
If you are inactive for a certain amount of time, ServiceTitan Next will automatically log you out of your account. This is to prevent unauthorized access to your account in case you forget to log out or leave your computer unattended.
IP Address Restrictions
ServiceTitan Next allows you to restrict access to your account based on IP address. This means that you can specify which IP addresses are allowed to access your account, and any attempts to log in from an unauthorized IP address will be blocked.
Audit Logs
ServiceTitan Next keeps detailed audit logs of all login attempts, including the date, time, and IP address of each attempt. This allows you to monitor your account for any suspicious activity and take action if necessary.
By implementing these security measures, ServiceTitan Next ensures that your account stays safe and secure.
Contacting Next ServiceTitan Support
If you encounter any issues or have questions about using Next ServiceTitan, you can contact their Technical Support team for assistance. The ServiceTitan Technical Support team is available to help you diagnose and troubleshoot issues, including system errors. Here are the ways you can contact them:
Live Chat
You can contact Next ServiceTitan Technical Support team via live chat. This is a convenient way to get answers to your questions quickly. Simply click on the live chat icon on the ServiceTitan website to start a chat session with a support representative.
Phone
If you prefer to speak with a support representative over the phone, you can call Next ServiceTitan Technical Support team. The phone number is available on the ServiceTitan website. When calling, be sure to have your account information ready so that the representative can assist you more efficiently.
You can also contact Next ServiceTitan Technical Support team via email. This is a good option if you have a question that is not urgent or if you need to provide more detailed information about your issue. You can send an email to the support team, and they will respond to you as soon as possible.
In conclusion, if you need help with Next ServiceTitan, the Technical Support team is available to assist you. You can contact them via live chat, phone, or email to get your questions answered and issues resolved.
Frequently Asked Questions
How do I log in to ServiceTitan mobile app?
To log in to the ServiceTitan mobile app, you need to download it from the App Store or Google Play Store. Once you have installed the app, open it and enter your ServiceTitan username and password to log in.
What are the steps to log in to ServiceTitan dispatch board?
To log in to the ServiceTitan dispatch board, go to the ServiceTitan login page and enter your username and password. Once you have logged in, click on the ‘Dispatch’ tab to access the dispatch board.
Where can I find the ServiceTitan login page for administrators?
The ServiceTitan login page for administrators can be found at the following URL: https://pro.servicetitan.com/login. Enter your username and password to log in.
What is the process to log in to ServiceTitan training?
To log in to ServiceTitan training, go to the ServiceTitan login page and enter your username and password. Once you have logged in, click on the ‘Training’ tab to access the training materials.
What are the features of the ServiceTitan app?
The ServiceTitan app provides a range of features to help you manage your business, including appointment scheduling, dispatching, invoicing, and customer management. You can also use the app to access real-time data and analytics to help you make informed business decisions.
What is the cost of using ServiceTitan?
The cost of using ServiceTitan varies depending on the size of your business and the features you require. Contact ServiceTitan for more information on pricing and to request a quote.
