When you book a Viking cruise, you gain access to My Viking Journey, an online portal designed exclusively for guests to prepare for their upcoming voyage. Here, you can customize your travel experience, explore shore excursions, and access important documents. To access My Viking Journey, you need to log in using your booking details.
Logging in to My Viking Journey is quick, secure, and easy. Here are the steps to follow:
- Go to the My Viking Journey website.
- Click on the “Login” option.
- Enter your email address and password.
- Click on the “Login” button in the bottom right corner.
Once you have logged in, you will be taken to your personalized dashboard. Here, you can view your itinerary, make payments, and update your guest information form. You can also explore shore excursions, read about the destinations you will be visiting, and download important documents such as your e-ticket and boarding pass.
It is important to note that the requirements for logging in to My Viking Journey are as follows:
- You must have a Viking booking number.
- You must have created an account on the My Viking Journey website.
- You must have completed your Guest Information Form.
If you have any issues logging in to My Viking Journey, you can contact Viking Customer Relations for assistance. They are available 24/7 to answer your questions and help you make the most of your Viking cruise experience.
In summary, My Viking Journey is a valuable tool that allows you to customize your travel experience and access important information about your upcoming Viking cruise. Logging in to My Viking Journey is quick and easy, and once you are logged in, you can view your itinerary, make payments, and update your guest information form.
Creating a My Viking Journey Account
To access the features of My Viking Journey, you need to create an account. This account allows you to manage your Viking experience, complete your Guest Information Form, and explore shore excursions. Creating an account is quick, secure, and easy. Here’s how you can do it:
- Go to the Viking Cruises website.
- Click on the “My Viking Journey” link at the top of the page.
- Click on the “Create Account” button.
- Enter your booking number, last name, and date of birth.
- Create a username and password.
- Provide your email address and phone number.
- Agree to the terms and conditions.
- Click on the “Create Account” button.
Once you have created your account, you can log in at any time to access your trip information, make payments, and customize your trip. You can also browse and book shore excursions, view air services and flight details, and access important documents.
It’s important to note that Facebook login is no longer supported. If you previously used Facebook to log in to My Viking Journey, you will need to create a new account using your booking number.
Creating a My Viking Journey account is an essential step in planning and customizing your Viking experience. It only takes a few minutes, and it gives you access to a wealth of information and resources. So, create your account today and start exploring all that My Viking Journey has to offer!
Navigating the My Viking Journey Dashboard
Once you have booked your Viking journey, you can access your personalized dashboard on My Viking Journey. Here, you can manage your profile, booking, and travel itinerary.
Profile Management
To manage your profile, click on the “Profile” tab on the dashboard. Here, you can view and edit your personal information such as your name, contact details, and passport information. You can also add emergency contact details and dietary preferences.
Booking Management
To manage your booking, click on the “Bookings” tab on the dashboard. Here, you can view your booking details, including your itinerary, cabin category, and payment information. You can also make changes to your booking, such as adding or removing guests or upgrading your cabin category.
Travel Itinerary Management
To manage your travel itinerary, click on the “Itinerary” tab on the dashboard. Here, you can view your daily schedule, including shore excursions and onboard activities. You can also customize your itinerary by adding or removing shore excursions and activities.
In addition to these sections, the My Viking Journey dashboard also includes a section for travel documents, where you can access and download important documents such as your e-ticket and boarding pass.
Overall, the My Viking Journey dashboard is a user-friendly tool that allows you to manage all aspects of your Viking journey in one place.
Troubleshooting Common Login Issues
If you’re having trouble logging in to My Viking Journey, don’t worry. Here are a few common issues and how to troubleshoot them.
Forgotten Password
If you’ve forgotten your password, don’t worry. You can easily reset it by following these steps:
- Go to the My Viking Journey login page.
- Click on the “Forgot Password?” link.
- Enter the email address associated with your account.
- Check your email for a password reset link.
- Follow the instructions in the email to reset your password.
If you’re still having trouble resetting your password, contact Viking Cruises Customer Service for assistance.
Account Locked
If you’ve entered your password incorrectly too many times, your account may be locked. Here’s how to unlock it:
- Go to the My Viking Journey login page.
- Click on the “Forgot Password?” link.
- Enter the email address associated with your account.
- Check your email for a password reset link.
- Follow the instructions in the email to reset your password.
If you’re still having trouble unlocking your account, contact Viking Cruises Customer Service for assistance.
Remember to always keep your login information secure and never share it with anyone. If you suspect that someone has gained unauthorized access to your account, contact Viking Cruises Customer Service immediately.
My Viking Journey Mobile App
If you have booked a Viking cruise, you can use the My Viking Journey mobile app to manage your trip. The app is designed exclusively for Viking guests, and it is available for both iOS and Android devices. Here are some features of the My Viking Journey app:
Access Your Itinerary and Documents
Once you log in to the My Viking Journey app, you can view your itinerary and important documents such as your boarding pass, travel insurance, and more. You can also use the app to check in for your cruise and complete your Guest Information Form.
Customize Your Travel Experience
With the My Viking Journey app, you can customize your travel experience before you depart. You can explore shore excursions, reserve spa treatments, and make dinner reservations. You can also view daily schedules, port information, and more.
Stay Connected Onboard
During your cruise, you can use the My Viking Journey app to stay connected with the ship’s daily program, dining menus, and more. You can also use the app to book additional shore excursions and activities.
Cultural Enrichment
Viking travel should provide cultural insight and a sense of enrichment beyond simply traveling. The My Viking Journey app is a great way to learn more about the destinations you will visit. You can access destination guides, maps, and other resources to help you make the most of your trip.
Overall, the My Viking Journey mobile app is a convenient and easy-to-use tool for managing your Viking cruise. Whether you want to customize your travel experience, access important documents, or stay connected onboard, the app has everything you need to make your trip a success.
Privacy and Security Measures
When it comes to your personal information and privacy, Viking Cruises takes it very seriously. They have implemented several measures to ensure that your data is safe and secure.
Firstly, they collect only the necessary personal information required to provide you with their services. This information is treated with utmost confidentiality and is stored securely. Viking Cruises also uses industry-standard encryption technologies to protect your data during transmission.
Additionally, Viking Cruises has implemented strict access controls to ensure that only authorized personnel have access to your personal information. They also conduct regular security audits and assessments to identify and address any potential security risks.
Furthermore, Viking Cruises has a comprehensive privacy policy that outlines how they collect, use, and share your personal information. They also provide you with options to manage your privacy preferences and control how your information is used.
In summary, Viking Cruises places a high value on the privacy and security of their guests. They have implemented several measures to ensure that your personal information is protected and treated with confidentiality.
Contacting Viking for Login Assistance
If you’re having trouble logging in to My Viking Journey, don’t worry. Viking provides multiple ways to get assistance with your login. Here are some options:
- Call Viking at 1-855-706-2326 (US), 1-800-207-7286 (Canada), 0800 319 66 60 (UK), 138 747 (Australia), or 0800 447 913 (New Zealand). A representative will be happy to assist you with any login issues you’re experiencing.
- Email your question to [email protected] Alternatively, you can fill out a contact form on the Viking website and a customer service representative will get back to you as soon as possible.
- If you’re a travel agent, you can access the Viking Travel Agent Portal for assistance with My Viking Journey.
When contacting Viking for login assistance, be sure to have your booking details and login information ready. This will help the representative assist you more quickly and efficiently.
Viking is committed to providing excellent customer service, so don’t hesitate to reach out if you need help with your login.
Frequently Asked Questions
How do I log in to My Viking Journey?
To log in to My Viking Journey, you will need to visit the Viking Cruises website and click the “My Viking Journey” link located in the top right corner of the page. From there, you can enter your email address and password to access your account.
What is My Viking Journey App and how do I use it?
My Viking Journey App is a mobile application that allows you to access your Viking Cruises account from your mobile device. To use it, you will need to download the app from the App Store or Google Play and log in with your My Viking Journey account information.
How can I update My Viking Journey account information?
To update your My Viking Journey account information, log in to your account and click the “My Account” link located in the top right corner of the page. From there, you can update your personal information, travel preferences, and more.
What are some popular Viking Cruises destinations?
Viking Cruises offers a wide variety of destinations, including Europe, Asia, the Americas, and more. Some popular destinations include the Mediterranean, the Caribbean, and the Rhine River.
What is the process to log in to My Viking HR?
To log in to My Viking HR, you will need to visit the Viking Cruises website and click the “My Viking HR” link located in the top right corner of the page. From there, you can enter your username and password to access your account.
What is the process to log in to Viking Agent portal?
To log in to the Viking Agent portal, you will need to visit the Viking Cruises website and click the “Travel Agent Portal” link located in the top right corner of the page. From there, you can enter your username and password to access your account.
